Inprova Energy respects your privacy and is committed to the protection of your personal data. This privacy notice will inform you as to how we look after your personal data when you interact with us or visit our website www.inprovaenergy.com and tell you about your privacy rights and how the law protects you.
Inprova Energy Ltd, 2 Olympic Way, Woolston Grange Avenue, Birchwood, Warrington, WA2 0YL (‘Company’) is the ‘data controller’ of this site and gathers and uses certain information about you. This information may also be used by our affiliated entities trading as ‘Inprova Energy’ namely Energy Team (UK) Ltd and Energy Team (Midlands) Ltd (our ‘group companies’) and so, in this notice, references to ‘we’, ‘us’ or ‘our’ mean the Company and our group companies.
Depending upon your use of our website we may collect, use, store and transfer different kinds of personal data about you, including:-
We collect this data from you through voluntary communications with you where you may give us your identity, contact and professional data by filling in forms or by corresponding with us by phone or otherwise. This includes personal data you provide when you submit an enquiry or request marketing to be sent to you.
During your visit to our website we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies – please see our Cookies Policy for further details.
We use your data to:-
If you are a client then the lawful basis for which we rely on to collect and process your data is typically the performance of our contractual obligations.
We do not rely on consent as a legal basis for processing your personal data other than in relation to sending non-clients direct B2B marketing communications. You have the right to withdraw consent to marketing at any time by contacting us at firstname.lastname@example.org.
We will share your personal data with the following recipients:-
We will only disclose information about you to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you.
We may also be required to share some personal information as required to comply with the law.
Your personal data will be held on secure servers with all reasonable technological and operational measures in place to safeguard it from unauthorised access.
Where data is shared within the UK, or the European Union (EU), the third party will be required to comply with and safeguard the data under the terms of the Data Protection Act and appropriate EU regulations.
Your personal information will only be transferred to countries outside of the EU whose data protection laws have been assessed as adequate by the European Commission, or where adequate safeguards, such as the EU-US Privacy Shield, are in place.
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, to provide services to you and satisfy any legal obligations or reporting requirements.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Under certain circumstances, by law, you have the right to:-
In limited circumstances, where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
To exercise your rights please contact the Data Controller at email@example.com in writing.
If we receive notification that you wish to withdraw your consent we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate or lawful basis for doing so.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. We may refuse to comply with your request in such circumstances.
We hope that we can resolve any concern you raise about our use of your information. However, the General Data Protection Regulation (GDPR) gives you the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner Office (ICO).
If you have any questions about this privacy notice or the information we hold about you please email our Data Controller, Andy Farrell, Finance Director – firstname.lastname@example.org
Or you can write to the above at:
2 Olympic Way, Woolston Grange Avenue, Birchwood, Warrington, WA2 0YL